I don't want this to sound rude to the admin team, they are doing a great work at keeping the rule breakers off the servers, but I want to know why they're on a strict non-refund policy. My mate was flying in a heli with some briefcases (about 5 in total) and the server unexpectedly crashed, causing him to lose the heli and all the briefs. Since this was through no fault of his own, it seems really unfair that he doesn't get refunded. If there is a reason for this strict non refund policy like people feigning the loss of vehicles or other? I really want to know.