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@  AIRCAV : (29 April 2017 - 03:39 PM)

Lucky dogs. It'll be just another Monday for me.

@  Blucas : (29 April 2017 - 02:25 PM)

Gotta love the bank holiday weekend :D

@  AIRCAV : (29 April 2017 - 02:15 PM)

Morning CCG, happy Saturday

@  Matt76 : (22 April 2017 - 09:50 PM)

Halo spawns :) http://customcombatg...ost-apex/page-8

@  TheLag : (22 April 2017 - 05:48 PM)

Google image search is a bloody nonsense! Look up for "top Russian actors". Donald Trump isn't far far from the top of the list :D

@  Joní : (22 April 2017 - 01:12 AM)

Base raiding is in the works but it isnt something we can just drop in, its needs alot of testing and thought, as you lots can be fuckers at times. and we have to protect you from ya selfs ;-) LOL

@  Tokenl3roken : (22 April 2017 - 12:43 AM)

I would like to thanks the CCG team for finally giving exile some love! we have missed you welcome back! joni this building update looks sweet! still waiting for base raiding!

@  Matt76 : (21 April 2017 - 10:47 PM)

It's a static object ! :(

@  TheBigTom : (21 April 2017 - 09:21 PM)

@Matt76 do you will add this aircraft carrier
to wasteland vehicle store?? :D

@  Joní : (21 April 2017 - 08:09 PM)

EXILE UPDATES PLEASE READ CAREFULLY http://customcombatg...e-log/?p=151394 . Any comments please put them in the correct section of the forums.

@  Matt76 : (21 April 2017 - 07:16 PM)

niiiiice http://puu.sh/vrL8D/7f871f57a4.jpg

@  Blucas : (21 April 2017 - 07:00 PM)

@TheBigTom =CCG= Shoutbox - Please do not use the shoutbox to ask for assistance with our services.

@  Matt76 : (21 April 2017 - 06:47 PM)

dealt with via unban requests on the forum.

@  TheBigTom : (21 April 2017 - 06:34 PM)

My friend legacy got banned for no reason, he want to talk why he get banned

@  Blucas : (21 April 2017 - 06:30 PM)

@TheBigTom We are in teamspeak, if you join and wait in the help channels we'll drag you down :)

@  TheBigTom : (21 April 2017 - 06:23 PM)

Hello can someone of Wasteland admin come on Teamspeak?? :)

@  Barney626 : (21 April 2017 - 01:14 AM)

All arma DLC's have fairly hefty discounts on atm. Be sure to get any you don't have. http://store.steampo....com/sale/arma/

@  AIRCAV : (21 April 2017 - 12:11 AM)

Please remember that jumping into TS is the best way to get help with servers. We had a server get hung up last night for an hour, 2 admins in TS, and noone let us know...

@  Matt76 : (18 April 2017 - 04:45 PM)

jump on TS then but also tell them which US server

@  Matt76 : (18 April 2017 - 04:45 PM)

=CCG= Shoutbox - Please do not use the shoutbox to ask for assistance with our services.


Refunding lost vehicles

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6 replies to this topic


  • Forum Members
  • 10 posts

I don't want this to sound rude to the admin team, they are doing a great work at keeping the rule breakers off the servers, but I want to know why they're on a strict non-refund policy. My mate was flying in a heli with some briefcases (about 5 in total) and the server unexpectedly crashed, causing him to lose the heli and all the briefs. Since this was through no fault of his own, it seems really unfair that he doesn't get refunded. If there is a reason for this strict non refund policy like people feigning the loss of vehicles or other? I really want to know.

With respect,



  • Forum Members
  • 480 posts

I'm not a member of the admin team, but I'd guess it is because of the amount of work to be needed to compensate every single little thing. I mean, there are enough people who would request compensation just if they lost 5k on server restart..


I mean, in the evenings or weekends their teamspeak support channels are already overloaded. Now add 10 people who want refunds because their vehicle glitched or whatever, and well, you can probably guess the outcome.


Also there would be tons of people requesting compensation without any proper evidence, resulting in a giant headache for the admin team :)


So they probably wont do it because it's not worth the time and effort for them.

  • Warped likes this

This is a signature, and you're wasting your time reading this.


  • Forum Members
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Oh i see, but i mean there's a difference between 5k and 5 briefs. They should at least offer some kind of compensation if there's sufficient evidence. Anyway, my friend didn't have it and i supposed it's true the admins would have even more work like that, but you gotta admit being powerless to stop you from losing 5bc after hard work because the server went down unexpectedly is kinda sad. Anyway, I guess that's a valid explanation as any. Thank you.


  • Admins
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No difference at all between 5k and 5 briefs. It's a virtual valueless item in a game that people play for fun. Players aren't working in game, they're playing.

The admins and moderators on the other hand are working; providing (free) customer support.

The rule set at ccg is set up to make the admins / mods job as reasonable as possible, without burdening them over much with stuff that they can't affect or fix. All rules also need to be enforceable without 24x7 admin presence. Hence the video evidence requirement.

Servers crash, arma is buggy. Ccg aren't responsible for the gaming equivalent of things your insurance company would call "act of God" (unless, of course you have extra very specific act of God coverage; i.e. flood, volcano, hurricane, tornado etc all fall into the extra coverage categories).

Anyway, the simplest approach is therefore no replacements for stuff that gets lost in game.

  • PeeBeds, Redi, Ophy and 3 others like this



    Wasteland Guru

  • Owners
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Exactly Cav, unless hackers have caused mayhem then no refunds I'm afraid and Cav explains this the best way.



No PMs unless I know you or have asked you, I will not read them.


  • Admins
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Im a little confused... if the server crashes on Arma 2 you dont lose anything really. The heli will re-spawn back at its last location on the ground, and you will respawn on the ground below your last location. All the gear on you. 


At most i suppose you would lose the heli depending on where it was last left.


And Kudos to AirCav. Iv had people ask for compensation on VERY little gear. Gear that can be obtained in moments. But to them it IS the same as 5 briefs. Not to mention there are plenty of times compensation is asked for a problem that can still be rectified by in game player actions... no admin needed. You open the flood gates on compensation and people will no longer want to try to apply some elbow grease to fix in game problems, they will just run to an admin and ask for money back. 






  • PeeBeds, Redi, Kryshi and 1 other like this


  • Forum Members
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I think there is a simple solution to all of this: Require a minimum donation just as you do with forgotten lock codes. 2.50 or 5.00 GBP sounds reasonable, up for the player to decide whether it is worth that amount of money or not. And it supports CCG in a good way, too.

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